Everything you need to know about tapkad — from opening your account and depositing in PKR, to claiming bonuses, understanding game rules and keeping your play safe. Browse by category or scroll through the full guide below.
tapkad is built for Pakistani players who want clear, honest answers. Here are the five areas we get asked about most.
From signing up with your CNIC details to completing KYC verification, we walk you through every step of setting up and managing your tapkad account securely.
Understand how to fund your account using familiar Pakistani payment methods and how to get your winnings back out — quickly, securely and in PKR.
Whether you are new to sports betting on Pakistan cricket and PSL or want to explore live casino and slot games, find out how everything works before you play.
Learn how welcome offers, free bets and reload bonuses work — including wagering requirements, eligible games and how to avoid common bonus pitfalls.
Discover how tapkad protects your data and funds, and how to use deposit limits, self-exclusion and other responsible gambling tools built into your account.
If you cannot find your answer below, our support team is available around the clock. Reach us at [email protected] — English and Urdu assistance available.
Creating a tapkad account takes just a few minutes. Click the registration button on the homepage, enter your name, email address, date of birth and a secure password, then agree to the Terms & Conditions. You will receive a confirmation email to verify your address. Once verified, your account is active and you can proceed to identity verification before making your first deposit.
tapkad requires Know Your Customer (KYC) verification to confirm your identity and age before you can deposit or withdraw. Pakistani users will typically need to submit a clear copy or photo of their CNIC (Computerised National Identity Card), proof of address such as a recent utility bill, and in some cases a selfie holding the CNIC. Documents must be valid, legible and unedited. Verification is usually completed within 24 hours.
Yes. tapkad is strictly for adults aged 18 or older — or the higher minimum required by the applicable operator or licence jurisdiction. Age is verified during the KYC process and any account found to belong to a person under the required age is closed immediately. Funds associated with underage accounts are returned to the source after appropriate review. Please do not attempt to register if you are under the minimum age.
No. Each person is permitted to hold only one tapkad account at any time. Duplicate accounts are against the Terms & Conditions and may result in the suspension of all associated accounts and the forfeiture of any bonuses claimed across them. If you have forgotten your login details, use the password recovery option or contact [email protected] rather than creating a second account.
Click "Forgot Password" on the login screen and enter the email address registered to your account. You will receive a secure reset link within a few minutes — check your spam or junk folder if it does not arrive promptly. If you no longer have access to the registered email address, contact our support team at [email protected] with your account details and KYC information so we can verify your identity and restore access safely.
You can request a permanent account closure at any time by contacting [email protected]. Before closure, withdraw any remaining balance to your verified payment method. If you are closing your account due to concerns about your gambling behaviour, we encourage you to use the self-exclusion tool first — it provides immediate protection while giving you time to consider next steps. Permanent closure cannot be reversed once confirmed.
tapkad supports a range of payment methods familiar to users across Pakistan. These include local bank transfers via institutions such as HBL, UBL, Meezan Bank and Bank Alfalah, as well as mobile wallet options like Easypaisa and JazzCash, and the Raast instant payment system. Cryptocurrency options including Bitcoin (BTC) and USDT are also available. Please note: references to these providers are for context only and do not imply their endorsement of or affiliation with gambling.
The minimum deposit on tapkad starts from PKR 500, though this may vary depending on the payment method selected. Cryptocurrency deposits have separate minimum thresholds based on current network conditions. Specific minimums are displayed at the point of deposit within your account. Deposits are credited in PKR at the prevailing exchange rate where applicable, with no hidden conversion fees applied by tapkad.
Withdrawal processing times depend on the method chosen. Mobile wallet withdrawals to Easypaisa or JazzCash are typically processed within a few hours once approved. Bank transfers to HBL, UBL, Meezan Bank or Bank Alfalah accounts generally take 1–3 business days. Cryptocurrency withdrawals to a verified wallet address usually complete within 1–24 hours depending on network congestion. All withdrawals require a completed KYC verification and may be subject to a standard security review.
tapkad does not charge internal fees on standard deposits or withdrawals. However, your bank, mobile wallet provider or cryptocurrency network may apply their own transaction charges, which are outside tapkad's control. For cryptocurrency withdrawals, standard blockchain network fees (gas fees for USDT, miner fees for BTC) apply and are deducted from the transaction. Always check your payment provider's fee schedule before initiating a transaction.
Withdrawals may be declined for several reasons: incomplete KYC verification, an active bonus with wagering requirements not yet met, a withdrawal request to a payment method different from the one used to deposit, or a pending security review on the account. If your withdrawal was declined, you will receive a notification explaining the reason. For further assistance contact [email protected] and our team will help resolve the issue promptly.
tapkad covers a broad range of sports markets. Cricket is naturally a highlight — you will find betting markets on Pakistan international matches, PSL (Pakistan Super League) fixtures, ICC tournaments including the T20 World Cup and ODI World Cup, as well as domestic competitions worldwide. Football, UFC and combat sports, tennis, basketball, kabaddi and more are also covered. Live in-play betting is available on major matches so you can react to the action as it unfolds.
Live betting allows you to place wagers on a match or game after it has already started, with odds updating in real time to reflect what is happening on the field. For example, during a PSL T20 match you might bet on the next wicket to fall, the runs scored in the next over, or the match winner at any point. Odds move quickly, so decisions need to be made promptly. A bet placed during a live event is binding once confirmed — there is no cancellation window.
The tapkad casino section includes a wide selection of slot games from leading software studios, live dealer tables (roulette, blackjack, baccarat and more) streamed in real time with professional human dealers, and instant-win games including crash games and virtual sports. Live casino tables are available around the clock so players in Karachi, Lahore and Islamabad can access games at any hour. Game availability may vary depending on your region and the applicable operator licence.
All casino games on tapkad use certified Random Number Generator (RNG) technology that has been tested and audited by independent third-party testing laboratories. Slot games display their Return to Player (RTP) percentages so you know the theoretical long-term payout before you play. Live dealer games use physical dealing equipment overseen by trained croupiers, eliminating RNG concerns entirely. tapkad is committed to transparent, provably fair gaming without any manipulation of outcomes.
Minimum and maximum bet sizes vary by game and market type. Sports betting minimums typically start from PKR 100 per selection. Slot games allow stakes from as little as PKR 20 per spin on many titles, while live casino table limits range from low-stakes sessions (PKR 200 minimum) to high-roller tables with significantly larger limits. The current table limits are always displayed within the game lobby before you sit down, so there are no surprises.
New tapkad users are eligible for a welcome offer on their first deposit, which may include a deposit match bonus, free spins on selected slots or a combination of both. The exact offer is displayed on the promotions page at the time of registration. To qualify, you must complete KYC verification, meet the minimum deposit threshold (typically PKR 1,000), and opt in to the offer before depositing. Always read the full bonus terms before claiming.
A wagering requirement (also called a playthrough requirement) specifies how many times you must bet the bonus amount — or the bonus plus deposit — before any winnings derived from that bonus can be withdrawn. For example, a 30x wagering requirement on a PKR 1,000 bonus means you must place a total of PKR 30,000 in qualifying bets before withdrawing bonus-derived funds. Not all games contribute equally — slots may contribute 100% while live casino games contribute less. Check the specific bonus terms for full details.
Yes. tapkad runs regular promotions for existing users including reload bonuses on subsequent deposits, free bet offers tied to major cricket events like ICC tournaments and PSL matches, cashback deals on losses during selected periods, and slot tournaments with PKR prize pools. Promotional offers are communicated via email and are displayed in the Promotions section of your account. Opt-in to promotional communications in your account settings to make sure you do not miss time-limited offers.
Bonus funds and any winnings generated from them cannot be withdrawn until the applicable wagering requirements have been fully met. If you choose to withdraw your real-money balance before completing a bonus, the active bonus and all associated winnings will typically be forfeited. You can check the progress of your wagering requirements at any time in the Bonuses section of your account. If you do not wish to accept a bonus, you can usually decline or cancel it before wagering begins — see the specific bonus terms.
Bonus credits may be delayed or withheld for several reasons: the deposit amount did not meet the qualifying minimum, the correct promotional code (if required) was not entered, the offer period had already expired, or you did not explicitly opt in before depositing. Bonuses are typically credited within a few minutes of a qualifying deposit — if yours has not arrived within an hour, contact [email protected] with your deposit reference and our team will investigate promptly.
tapkad uses industry-standard 128-bit SSL encryption across all connections to protect your personal information and payment data in transit. Player funds are held in segregated accounts, separate from operational funds, to ensure they remain protected at all times. Two-factor authentication (2FA) is available on your account for an extra layer of login security. We strongly recommend enabling 2FA and using a unique, strong password for your tapkad account. For full details on data handling, see our Privacy Policy.
Log in to your account and navigate to Settings → Responsible Gambling. From there you can set daily, weekly or monthly deposit limits in PKR. Limits take effect immediately and cannot be exceeded during the active period. If you wish to lower your limit, the change applies instantly. If you wish to raise a limit, a mandatory cooling-off period applies — typically 24 to 72 hours — before the increase takes effect. This deliberate delay helps prevent impulsive decisions during high-emotion periods like a big cricket match.
Self-exclusion is a voluntary tool that locks you out of your tapkad account for a defined period — from 30 days to permanently. During an active exclusion your account cannot be accessed, no deposits are accepted, and you will not receive any promotional communications. To activate it, go to Settings → Responsible Gambling → Self-Exclusion, choose your duration and confirm. You can also contact [email protected] to request immediate exclusion if you cannot access account settings. We take these requests seriously and process them without delay.
Pakistan has complex gambling laws, including the Prevention of Gambling Act, 1977, which restricts many forms of gambling activity at the federal level. tapkad does not claim to be licensed, approved or regulated by any Pakistani government body, provincial authority, PTA, State Bank of Pakistan or any domestic financial institution. Users are solely and entirely responsible for understanding the laws that apply to them in their own jurisdiction before registering or placing bets. This answer does not constitute legal advice — please consult a qualified legal professional if you are uncertain about your situation.
If you are concerned about your gambling behaviour, the most important thing is to act promptly rather than wait. tapkad's self-exclusion and deposit limit tools are available 24/7 in your account settings and take effect immediately. You can also contact our support team at [email protected] at any time to request help activating these tools. For broader support, internationally recognised organisations such as GamCare, Gamblers Anonymous and BeGambleAware provide free, confidential help. Details are available on our Responsible Gambling page.
If you notice any unauthorised transactions, login attempts you did not make, or any other suspicious activity on your tapkad account, contact [email protected] immediately. Our security team monitors accounts around the clock and can temporarily freeze your account while an investigation is carried out. We also recommend changing your password immediately and enabling two-factor authentication if you have not already done so. Never share your login credentials with anyone — tapkad staff will never ask for your password.
Our support team is available 24/7. Reach us at [email protected] — we typically respond within a few hours and cover English and Urdu queries from users across Karachi, Lahore, Islamabad and beyond.
Now that you know how tapkad works, explore everything the platform has to offer — from PSL cricket betting to live casino and slots. Visit the homepage to get started, or read our Responsible Gambling guide before you play.
18+ only. Gambling may be restricted under Pakistani law. Please play responsibly. tapkad does not provide legal or financial advice.